Technology Update: New Calling Process, STUCON 2018, and more! 02082018

Greetings WUSD Staff,

Changes in Phone Calling Procedure

The California Public Utilities Commission has made a change to the 916 area code for residents, businesses, and other entities - including Washington Unified schools and offices. Beginning Saturday (Feb. 10), anyone calling within the 916 area code must dial 1 + area code + telephone number. If this new procedure is not followed, calls will not get through.

For our school sites, you will need to dial 9 for an outside line followed by 1 + area code + telephone number.

This change is a result of the public utilities commission decision to overlay a new area code, 279, within the geographic area currently served by 916.  Calls to 911, 311, and several other special services will not be affected.  For more information, visit the public utilities website.

STUCON 2018 is Coming March 22!

Start gathering together students to share their knowledge at the Washington Unified STUCON 2018 event to be held at the West Sacramento Community Center on March 22. Christy Jourdan, from the Technology Department, is leading a Steering Committee of students, teachers, and staff to help make this event bigger and better than last year. If you would like to be on the STUCON 2018 Steering Committee, CLICK HERE to sign up.  

Help Desk Ticket Reminder

If you are having technology related issues with your classroom equipment or need student accounts created or changed, please be sure to submit a Help Desk Ticket. The Help Desk Ticket system automatically creates a record of your request and ensures that we don’t miss assisting you with your needs.  We especially need you to use the Help Desk Ticket system for making requests regarding Scholastic and Lexia.

1.     Go to https://helpdesk.wusd.k12.ca.us/

2.     Log in with the same credentials you use to log into your computer and email.

3.     Click on New Incident and complete all of the information.

4.     You will automatically receive a confirmation email that your ticket was created and Technology Department personnel will follow up with you if they need additional information.